Privacy Policy

PRIVACY POLICY

At Charm City Geek, we’re passionate about protecting your privacy and respecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and handle user data when visiting our website (www.charmcitygeek.com) or interacting with us in any manner.

1. Information We Collect

When you visit our website or interact with us, we may collect the following types of information:

  • User-identifying information: name, email address, phone number
  • Device and browser information: IP address, browser type, device type, operating system

2. How We Use This Information

We may use the collected information in various ways:

  • To provide services, support, or product information as requested by users
  • To personalize user experience through tailored recommendations and content
  • To improve our website’s performance and functionality

3. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards to protect user data:

  • All online transactions and data transmission are secured via HTTPS encryption
  • Our databases and servers are regularly updated with latest security patches and software
  • Our team receives training on maintaining confidentiality and handling sensitive information

4. Sharing of Information

We do not share or sell your personal information with third-parties for any reason:

  • We may share aggregated, anonymous data with our partners, service providers, or other trusted third-parties to enhance services and improve user experience
  • In case of a lawful request from regulatory authorities, law enforcement agencies, or other legal processes, we will cooperate as required by applicable laws

5. User Rights

As a user, you have the right to:

  • Access and update your personal information at any time
  • Request deletion of your account if desired
  • Receive notification of any breach or unauthorized access to your data
  • Lodge complaints with our Data Protection Officer (DPO) or relevant regulatory authorities

6. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our services, policies, or applicable laws. Any updates will be posted on this page and take effect upon publication.

By using our website or interacting with us, you acknowledge having read, understood, and accepted the terms of this Privacy Policy. If you have any questions or concerns, please reach out to our Data Protection Officer at [email protected].